HOW WE ARE WORKING
HOW TO PAY FOR THE PRODUCT ?
• Cash
You pay for the goods upon receipt
directly upon delivery to the address by the curer,
or at the post office where you live.
Sales receipt and warranty card provided
together with the goods.
directly upon delivery to the address by the curer,
or at the post office where you live.
Sales receipt and warranty card provided
together with the goods.
• Cashless payments
It is carried out by transferring 100% prepayment
to the settlement account of the entrepreneur, or to the settlement
supplier card. The details are transmitted when placing an order.
to the settlement account of the entrepreneur, or to the settlement
supplier card. The details are transmitted when placing an order.
Can be produced by both physical and legal
by persons. All necessary documents are delivered along with the goods.
ACTIONS IN CASE OF A PAYMENT PROBLEM
• Possible reasons for refusal to pay
Before paying for an order on Webmarket.com.pt, please check the availability of funds on your card.
The following reasons for refusing to pay for an order by card are also possible:
You made a mistake when entering the card number, expiration date, CVV / CVC code;
Your bank has set limits on the amount of payments made during the day;
Your bank has prohibited online payment for transactions;
The following reasons for refusing to pay for an order by card are also possible:
You made a mistake when entering the card number, expiration date, CVV / CVC code;
Your bank has set limits on the amount of payments made during the day;
Your bank has prohibited online payment for transactions;
Your bank sees two identical debits (each debiting is carried out in a separate transaction) and considers this operation to be erroneous.
There are bank robot settings aimed at detecting fraudulent transactions and blacklisting the IP (IP).
If you have any problems in paying for an order with a card, you need to contact your bank by calling technical support (usually round the clock), indicated on the back of your card.
• When canceling an order
When canceling items from a paid order (or when canceling an entire order), you can order another product for this amount, or return the entire amount to the card by writing an e-mail in advance, or through the feedback form. When contacting, please provide your order number.
HOW TO GET THE PRODUCT ?
DELIVERY METHODS:
• Webmarket Store
With this delivery method, all payment methods are available
including return commission.
• By regular mail
With this method we can make your purchase
more affordable at lower prices.
• Registered mail
Orders with a registration number, so you always
can follow your order.
RETURN TERMS AND WARRANTY ?
• Purchase returns
You can return the product to the store (or exchange it for another similar one) within 14 days from the date of purchase. This applies to goods of proper quality, that is, unused and undamaged.
Your claims are considered after the presentation of the settlement document (receipt) for the goods for which the warranty period is established - a technical passport or other document that replaces it, with a note on the date of sale.
• Warranty
The warranty period starts from the date of purchase. By law, it must be noted in the passport, on the label or in another document that is attached to the product.
Submit a document confirming the purchase of the goods. A check, technical passport or other document with a stamp on the date of sale.
If the product breaks down through your fault, it does not have the seals and warranty card provided for by the operating documents, you lose the right to warranty service.
